Bootminds IT Workstream Packbootminds.it v1.0.0

IT proprietary priority 100 authored by Bootminds

Discovery + decision scaffolding for IT operating model standardisation, federated GCC builds, and shared services migration. Generated from Alghiaz IT discovery questionnaire 2026-05-13.

Counts

Workstreams: 10
Questions: 181
Decisions: 12

Required runtime capabilities

multi_step_approval
programme_memory
raid_register
ai_auto_draft

Provenance

Registry hash: 69cac88368a9…
Raw pack: /api/packs/bootminds.it

Workstreams

P0 IT Operating Model & Governance 39 questions · 3 decisions

it.operating_model · owner role: ProgrammeLead

Federated boundaries, decision rights, compliance backbone, and change-management readiness. Anchored in the 'no ticket, no service' principle.

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P1 OS, Endpoint & User Operating Model 12 questions · 1 decisions

it.os_endpoint_user · owner role: ProgrammeLead

Closes the 'Windows-only assumption' gap. Captures Mac/Linux footprint, endpoint mgmt tooling, EDR coverage, and the real distribution of in-office / roaming / WFH users.

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P1 Cloud & On-Prem Posture 10 questions · 1 decisions

it.cloud_on_prem · owner role: ProgrammeLead

Explicit hosting questions. Captures provider mix, datacentre/colo footprint, virtualisation, storage and DR.

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P1 Network & Topology 17 questions · 0 decisions

it.network_topology · owner role: ProgrammeLead

Asset-level counts per location (switches, routers, firewalls, APs), interconnect model, ISPs, SD-WAN posture, OT segmentation. Builds the global topology view.

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P0 Identity & Security 21 questions · 3 decisions

it.identity_security · owner role: ProgrammeLead

IAM, MFA, SSO, EDR/XDR, SIEM/SOC, PAM, DLP/CASB, OT security, IR. Federation pivots largely on identity-tenant decisions taken here.

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P1 Applications & Data 20 questions · 3 decisions

it.applications_data · owner role: ProgrammeLead

ERP, HRMS, ITSM, engineering software, back-office, analytics, master data, integrations, document & knowledge mgmt, plus business-critical EUC apps.

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P2 Hardware Inventory Standard & Asset Register 9 questions · 0 decisions

it.hardware_standard · owner role: ProgrammeLead

Define the group-wide asset register standard and capture per-subsidiary inventory. Geography of purchase tracked explicitly to flag cross-border support issues.

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P1 ITSM & Service Delivery 25 questions · 1 decisions

it.itsm_service · owner role: ProgrammeLead

Current ticketing state, future tooling, service catalogue, SLAs, change/incident/problem maturity, and the 'no ticket no service' rollout plan.

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P2 Vendors & Contracts 10 questions · 2 decisions

it.vendors_contracts · owner role: ProgrammeLead

Move from opportunistic vendor use to strategic, multi-year, tower-based partnerships. Captures contracts, support geography, and outsourcing posture.

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P1 GCC Context — Chennai Build & Transition 18 questions · 4 decisions

it.gcc_context · owner role: ProgrammeLead

GCC-specific questions: identity tenancy, M365 SKU, engineering offshore-use, data residency, cutover plan, federated service integration.

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Pack-wide decisions

12 decision templates ship with this pack.

id	title	scope	priority	options	evidence questions
it.decisions.d01	Confirm federated as the target operating model (not centralised).	G	P0	3	7
it.decisions.d02	Group identity tenancy — extend KSA Entra ID vs separate India tenant with B2B federation.	G	P0	2	3
it.decisions.d03	M365 SKU strategy — E3 + targeted E5 add-ons, or full E5 across the group.	G	P0	2	5
it.decisions.d04	ERP consolidation intent — single parent platform or coexist? Decision and roadmap.	G	P0	2	4
it.decisions.d05	ITSM platform — Zoho Desk (re-launch with policy), Freshservice, or ServiceNow.	G	P0	3	5
it.decisions.d06	Outsourcing tower list — which towers go out of house in Phase 1.	G	P0	5	4
it.decisions.d07	Vendor strategy — confirm strategic-partner-by-tower as future-state.	G	P0	2	4
it.decisions.d08	Group SOC model — extend KSA SOC, MSSP, or net-new India SOC.	G	P0	3	4
it.decisions.d09	Backup standard for M365 — Veeam, Druva, alternative.	G	P0	3	2
it.decisions.d10	Confirm full subsidiary list and autonomy status per holding.	S	P0	1	2
it.decisions.d11	Confirm GCC sizing — adopt Alcent VC base case (180/540/720) or revise.	GCC	P0	2	2
it.decisions.d12	Data residency for GCC — Azure Central India / Mumbai / Singapore.	GCC	P0	3	2