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OS, Endpoint & User Operating Modelit.os_endpoint_user

P1 owner role: ProgrammeLead display order 2

Closes the 'Windows-only assumption' gap. Captures Mac/Linux footprint, endpoint mgmt tooling, EDR coverage, and the real distribution of in-office / roaming / WFH users.

Questions (12)

id prompt scope category priority artefact
it.os_endpoint_user.q01 Endpoint OS counts per subsidiary — Windows / macOS / Linux (and ChromeOS if any). Counts, not %. Include both employees and contractors. S OS Mix P0 table
it.os_endpoint_user.q02 By role/function within each subsidiary, where do Macs concentrate (e.g., design, creative, exec)? Linux (e.g., dev, OT engineers)? S OS Mix P0 text
it.os_endpoint_user.q03 Mobile OS — iOS / Android counts per subsidiary; BYOD vs corporate-issued. S OS Mix P1 table
it.os_endpoint_user.q04 Current endpoint management tooling per subsidiary (Intune, Jamf, SCCM/MECM, Workspace ONE, none). Adoption % of devices enrolled. G Endpoint Mgmt P0 table
it.os_endpoint_user.q05 Image / golden build standards — do they exist? Last refresh date. G Endpoint Mgmt P1 date
it.os_endpoint_user.q06 Patch cadence and tooling — auto-patch coverage % for Windows / macOS / Linux. Out-of-date device count. G Endpoint Mgmt P0 table
it.os_endpoint_user.q07 Current EDR / AV deployed (CrowdStrike, Defender, SentinelOne, etc.) and the coverage % across the OS mix above. Specifically — is Linux covered? G EDR / XDR P0 table
it.os_endpoint_user.q08 User counts split by working pattern PER SITE: In-office / Roaming (field, multi-site, client-onsite) / Work-from-home. Avoid the generic 'hybrid' answer. S User Operating Model P0 table
it.os_endpoint_user.q09 Persona counts — Knowledge workers · Engineers (CAD/BIM/heavy compute) · Field/plant workers · Executives · Contractors. Approximate per subsidiary. S User Operating Model P0 table
it.os_endpoint_user.q10 Remote-access tooling today — VPN (which client?), ZTNA (any?), RDS/Citrix, web-only? Concurrent peak users. G User Operating Model P0 text
it.os_endpoint_user.q11 Conferencing rooms — count per site, AV stack, booking system. Standardisation across subsidiaries? G User Operating Model P1 table
it.os_endpoint_user.q12 M365 / Google Workspace footprint — tenants per holding, SKU mix (E3/E5/Business), license counts. Any subsidiary on Google? G Productivity Suite P0 table

Decisions related to this workstream (1)

id title scope priority evidence questions
it.decisions.d03 M365 SKU strategy — E3 + targeted E5 add-ons, or full E5 across the group. G P0 5